How should I "interview" prospective printers?
Answered By Suzanne Morgan, founder, Print Buyers Online.com
Question:
Do you have any information available regarding standard questions or procedures for "interviewing" potential new printers? I'm looking for the steps that a print buyer goes through when considering a new print supplier and discussion points.
M. B.
Answer:
We have a number of articles and checklists in our archives that may be helpful to you as you interview prospective suppliers:
Evaluating a supplier's customer service has a list of great questions to ask a printer about how they manage customer service. You’ll definitely want to know these answers before you give a supplier work, rather than after.
http://www.printbuyersonline.com/ShowContent.aspx?show=208
What your printer should know about you offers guidance on how to communicate what your company does and needs to a new supplier.
http://www.printbuyersonline.com/ShowContent.aspx?show=642
And finally, Interviewing Print Suppliers offers a comprehensive list of questions to ask a supplier during the first meeting.
http://www.printbuyersonline.com/ShowContent.aspx?show=1429
Good luck!
Suzanne
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